FAQ
General Questions
1. What is Ahdookeh Fashions?
AHDOOKEH fashion is a plus size brand that encourages women to dress up regardless of their size. It is brand built to increase the confidence in plus size women with our stylish outfits that flatters the curvy woman shape and hides the part he wishes to hide. We want our clients to be able to wear comfy and stylish clothes without having to worry about their body insecurities .
Do you offer international shipping?
Yes,we offer international shipping via DHL.
How can I contact customer service?
You can contact our customer service by sending an email to ahdookehtailors@gmail.com or message to 08188965783
How do I know my size?
We have our size chart on our website. This will guide you into knowing your size
Do you offer custom sizes or alterations?
Yes we do only for clothes made by us.
What fabrics do you use for your clothing?
We use premium quality Africa prints like adire and batik.
Are your fabrics ethically sourced?
Yes. We make our adires ourselves.
What payment methods do you accept?
We accept transfers and PayPal. Payment option is on our website too when you are about the check out.
Can I modify or cancel my order after placing it?
Yes,but we only accept this if the modification or cancellation doesn’t exceed 24 hours.
Do you offer bulk or wholesale orders?
Yes we do.
Shipping and delivery
How long does shipping take?
5-7 working days after orders have been placed.
Do you offer express shipping?
Yes and this comes with an additional cost.
Can I track my order?
Yes. We will keep you updated about your order.
What should I do if my order hasn’t arrived?
Kindly send a message to :08188965783 or an email to ahdookehtailors@gmail.com to log a complaint
Returns & Exchanges
What is your return policy?
We only accept returns if the outfits doesn’t exceed 24 hours and we accept this if the outfits is returned the way it was sent without any dents or damage to it . Once the outfit is damage,we won’t take it.
How do I return or exchange an item?
Kindly send a message to +2348188965783 to notify us of the issue and we will ask for the item to be sent back for an exchange.
Do you offer refunds?
No
We offer bespoke tailoring and custom made outfits for clients .
Can I request a specific fabric or color?
Yes by sending a message to +2348188965783
Do you offer styling consultations?
Yes and this comes with a fee